I was told when purchasing the broadband and TV package that fibre was available here and already in use, so am wondering if I'm. Please help. . I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. My VM Router is is my office adjacent to hall. The Virgin Media connection can be loose cable, perhaps from the outside you can see where it enters. Tudor. Yes, you are correct you do need a Virgin coax connection with the mini box for live TV, you will need to give VM a call on 150 from a Virgin phone or 0345 454 1111 from any other phone. My mistake, but it would have been helpful if this was clearly outlined at the puchasing stage - something along the lines of "please note, you will need. 1. The phone has been plugged into a wall socket and was working fine for years. If you would pay an electrician to do it you may as well pay virgin and then you know it's done right. drive and thin wall design. Back a step. There is only an ancient looking Telewest that probably connects to nothing at all. You shouldn't remove it as it belongs to Virgin Media but they are hardly likely to come knocking and complain to you about it. I would get virgin to do it. Upstairs, there's another socket, which I wish to use as I now have our home work setup in this room. on 30-09-2022 14:24. Call the pre-installation and delivery team on 0800 052 1734. Grab the isolation cable and connect the thick end to the Virgin Media wall socket, making sure the cable is pushed in. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. Please help. James-30 wrote: ». Summary of Contents for Virgin Media Virgin TV V6. on 28-10-2022 17:29. The Openreach sockets do not work for Virgin Media. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. 23 ) and said i get an email confirming the appointment, but nothing has came through, anyone can check this for me? sounds like the installer wanted to make money. Quick tips on prepping for Virgin Media technician's visit. I don't intend to become a Virgin Media customer and would like this cable removed if possible. The only problem is that the Virgin engineer kindly pushed the cable through a hole he drilled into the wall so it doesn't look very pretty. Has anybody ripped thes out and not disturbed the internet phone. How can I speak to someone about getting one installed. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. One of them was Telewest. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Went outside and there appears to be nothing on the other side (maybe removed). . If I ever want to switch to Virgin Media in the future for Internet and TV, what materials do I need so I can prepare installation around the house?Alessandro Volta. Just make sure you definately don't need it, or won't be needing it again. Try tracing the cable from that box, the internal sockets are often in the most unexpected places. Removing Old Telewest Cable Page 2 Diynot Forums. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. Vicky. I've recently bought my house and there is a Virgin Media box and cable which runs through my front garden, over the top of my house, down the back of the property and into my living room. I removed the cover from the Virgin socket and there is an isolator inside make and model: Tratec TRIS-1002AEN. Browse Virgin Media Virgin Media Community. TV & FM Radio Sockets. However, there is no Virgin Media Wall socket in my house. The cable going in will be a double. All the cabling is the property of Virgin Media and must not be touched. The isolator cable came today with the pack, the cable with green label and the white rectangular socket was already there. Tried looking but can't see a way to book an engineer for this? Thanks. Happy to pay the money for it, if it could be arranged please. An Ethernet cable – The. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. com and book a technician. ) on 27-01-2023 17:22. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). Getting Connected with Virgin Media is easy when you have a wall socket. No outside box - cable through the wall to inside box - very old 20 years ago. I'm looking to replace an old wall socket in my new house. I removed the cover from the Virgin socket and there is an isolator inside make and model: Tratec TRIS-1002AEN. The Motorola models include a built-in passthrough mode for attached devices and a line filter, saving you from buying both additional splitters and the line filter for your primary service line. Damaged Virgin wall box: This is the box outside your home that houses the connection from the Virgin Media network to your home. I have only got one rectangular shaped white socket (Shown as below) but it seems old and not having any port for the round cable. What confuses some people is the push-on connector provided. Virgin Media engineer installation. This includes: The Stream box. on 22-10-2022 20:58. in Networking and WiFi a month ago; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023; No internet when setup in QuickStart, set up and connections 13-08-2023Measuring a compact 230x153x55mm and weighing 1. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. All the cables will go under the floorboards. That's definitely not a normal Cable TV outlet as they are surface mounted in a sloped box with the connections at the bottom pointing down (not out). I’ve asked the old tenants and turns out they were advised not to use the VM wall socket so they have used another socket, located. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. VM has to 'switch' you to do that. There must have been a previous installation or you would not have been offered a self install. I have signed up as a new user for Virgin Fibre. But I don’t see anything like that apart from satellite dish cable outside the window. 0 Kudos. on 12-01-2023 10:45. Following the installation and verification of its functionality, you can browse the web or. Business, Economics, and Finance. I am going to cancel. Feb 22, 2022. If you don’t find it call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and SundayPerfectly safe to remove it. 0 Kudos. However, since theres no virgin media socket is it possible if someone who works at v. The engineer will bring everything needed to install your Virgin Media services on your chosen day. See where this Helpful. Hi today I received my QuickStart package however when I went to install the hub I noticed my virgin media wall socket on the inside was blocked off with some kind of hard paste or cement, this makes it impossible to screw the hub you can’t get to the threads I have already booked a engineer but was just. Re: My Flat doesn’t have wall socket. Hi, I have just received the Virgin Media Box for my broadband and noticed I have no wall socket to connect it. . 4. My wall socket appears not to be working so to avoid having to wait for the. Thanks both and a technician looks like a good option. My Virgin Media Hub 3 just came in but realised need a socket wall installed. There is this cable which I followed, it goes from the wall outside and then it is going up skywards. Mark as New; Bookmark this message; Subscribe to this message; Mute;sounds like the installer wanted to make money. Manage Your Account. 1. The NTL cable termination box is outside. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. This change will affect other devices that rely on a phone line, such as some fire and burglar alarm systems and telecare devices. 0. Making The Switch To Virgin Media A Geeky Broadband Story Coolsmartphone. Stay safe online. You should see a welcome screen, then the Virgin Media start up screen. Back a step. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. We would like to show you a description here but the site won’t allow us. Fibre Broadband. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. I recently moved to the house and ordered Virgin media broadband, I received the self-install kit today but I don't have a wall socket to plug the modem. All forum topics; Previous topic; Next topic; 1 ACCEPTED SOLUTIONNo virgin media wall socket. 0 Kudos Reply. 1 1. Every Day new 3D Models from all over the World. Well-informed 444 Views Message 4. Installing and configuring your kitNo wall socket, cannot find anyone to contact!!!!! Help!!!!! - 5180187. I got what you mean of the adapter piece, but when I unscrew it, it seems the size of the adapter is not that compatible with the isolator cable. A second telephone is plugged into a wall socket downstairs with the Virgin number. . 2. Any extension that you create after the main socket is your responsibility. If you don't have the cabling then call the pre-installs team on 0800 052 1734. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. (only broadband no TV,no phone) there are total of 3 cables: -the broadband cable that connects to the Virgin Hub 3. Thanks, Megan_L 32,846. 1. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. Raised Rounded Profile. It looks like the white wire clipped to the wall is maybe a Sky cable or TV aerial where the installers couldn't be bothered to drill a new hole, so removed the VM cable between the outside wall box and inside to your home. there is a knack to it but you will get it. At least spell your title correctly jeezus . A wall box may be branded with the logos of an old cable TV company (not VM). It's obviously missing a case/cover and looks quite old. 0 Kudos. wi-fi. Placed an order and the lady said we were eligible for quick start self installation. The wall socket is - 5109379. Manage Your Account. Don't touch it. If you would pay an electrician to do it you may as well pay virgin and then you know it's done right. Forum Team 61 Views Message 2 of 2Solved No Virgin Media Wall Socket At Installation Community 4832746. At the router end would be a RJ45 (M) to RJ11 (M) adapter, plugged into the router. But I have no Virgin Media Wall socket in my house. This new phone cable is then joined (either in the omnibox or through the wall) to the existing telephone socket downstairs. I just wanted to know if it is possible to connect the HUB3 router to the HDU-200 and if yes please can somebody assi. . Tried looking but can't see a way to book an engineer for this? Thanks. but I believe if the system has allowed self install VM has been installed in the past . The old house has a powered line (the white plug with the green light) probably because the street cabinet is far away, and the signal needs a boost. catia v6 user guide 2020-10-25 4/11 catia v6 user guide support dyson v6 cordless stick vacuum sv06 dyson Sep 01 2023Installing and configuring your kitMotorola MoCA 2. I am also unable to create My Virgin Media account - it gives a "Please ensure you provide the email address you use to sign in to My Vir. The house is a new build, there's no lead in the paint, no aquarium or anything like that. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. The little box on the right is what we call a 77a, basically splits the outside telephone cable into internal cable. Provides a range of audio and video signal connections. 2. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Some cable types can only be used in specific sockets, so check your instructions. Got my virgin media self install kit but I don't have a virgin socket. There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. Sadly, I can't set up because my wall socket does not fit. ahhh the rubbish that is CS - you could try this. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. There is a long wire and plastic boxes. newapollo. add to list Tags Virgin Media Box Wall Mount (Side) UK , , Download: free Website: Thingiverse. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. The wall box may be branded with the logos of an old cable TV company (not VM). Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. There were many cable companies that originally built the networks in the early 1990s. Browse Virgin Media Virgin Media. Just had the Hub 3 delivered for Quickstart. Your number will transfer to the Virgin socket. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. There should be a screw F socket on the bottom where the cable is now just pushed onto. If digging / drilling / new external & internal cables are required the. Virgin Media. It indicates the types of connections used for each area of the house, like the switchboard, outlets, and lights. Options. Connect the new Hub. . The first wall socket is in the lounge and that's where the Virgin Media hub is too. Chatter and natter. For more information please visit:today I received my QuickStart package however when I went to install the hub I noticed my virgin media wall socket on the inside was - 5226711. Explain what needs to be done and book an engineer visit. Apply a gentle force to begin with, turning anti-clockwise. An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. I've had telewest for a few months now, I have broadband and two set top boxes for the TV. Plug into the Hub. So you can either unscrew this one & push on the connector provided in the Quick Start pack. Rob. Step 1 to installing the wifi is to plug it into the virgin media wall socket im supposed to have but I do not have one. Tuning in. Tudor. If you in a property that's recently been added to Virgin Media's network we have another video th. Old blue yonder. 22/11/12 - 11:50 #6. I end up calling and the person on the phone said its been - 5401028. • Scroll to the HDMI port you connected the cable to. e if you have the 20mbit VM you won't get all the speed though it). The phone number doesn't connect you. I have also checked outside and there is no box either on my property or on my boundary wall. Connect the Hub’s power cable with the blue tab. Connect the Hub’s power cable with the blue tab. Dave. We would like to show you a description here but the site won’t allow us. Community Natter. Sometimes there is no wall box, just a trailing cable. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Could a VM engineer be boo. The wall socket has a thick plug bit. The steps that the Virgin Media engineer needs to do to achieve this are: take the Master socket off the wall and remove the old telephone line cable connected to the back plate (remove the old incoming ‘BT’ type (old virgin media) line) – this is not being used any longer. I recently purchased my first home and have been taking a look at the VM cabling to the property. Trouble shooter. So I’ve just coming from talk talk where all I needed was power and the telephone and broadband was in 1 line Simple. The newer self install cables tend to be push fit but they are supposed to be attached to an F-type socket at the back of the Hub and at the wall. 100. Ranj11 Posts: 7 Forumite. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. It is easier to decorate without wires and boxes so I would like to hear your expe. dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' -- dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre. Can anyone tell me what the case is called, confirm its needed and. Don't touch any of wiring on the exterior yourself or Virgin will not be too happy about it. 11 April at 1:01PM in Broadband & internet access. sorry mate but by the time u have brought this and that and messed around here and their its just easyer to pay the £65. self install. 1 Mar 2016. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. . Post a photo of the ends of the cables coming out of the wall -mthey may have the correct connector on there Also, on the exterior side of that point where they come in, do the cables run out to a VM brown/grey wall Omnibox? For a tech install call the Pre-installation and delivery team on. Using another wall socket is crucial, especially if you don’t know what is wrong with the other socket. on 17-03-2023 15:18. I have broadband kit arriving on the 29th Dec, but no Virgin socket. The other is marked TV, & this is used for TV & Broadband. Call the Pre-installation and delivery team on 0800 052 1734. When it comes to household wiring, Virgin Media wall socket wiring diagrams provide vital information about the way in which the electrical cabling in your house is arranged. Last edited: 21 Jul 2010. Re: I need a Virgin Media Wall Socket. Thin-Wall 6-Point Impact Sockets. Browse Virgin Media Virgin Media Community. 68K; 345; 502; Alex_RM. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I assumed the kit plugged into the phone socket like my other broadband provider (Sky). A Virgin Media wall socket is specifically designed to support the company’s broadband and cable TV services, while a regular telephone socket is used to connect a telephone to the telephone line. Reduces the number of required wall sockets. The steps that the Virgin Media engineer needs to do to achieve this are: take the Master socket off the wall and remove the old telephone line cable connected to the back plate (remove the old incoming ‘BT’ type (old virgin media) line) – this is not being used any longer. Speedon 01-06-2022 21:59. • Scroll to the HDMI port you connected the cable to. Getting Connected with Virgin Media is easy when you have a wall socket. The wall box may be branded with the logos of an old cable TV company (not VM). . We also don’t have an Ethernet point only an old BT outreach 5C box. TV, FM and DAB combinations available. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. Step 4. 0 Kudos Share. How out here. • Check the connection is tightly connected, it will make a 'click' noise. Connect the Hub’s power cable with the blue tab. 0 Kudos. I recently got Virgin broadband installed. Hello sophieboulter1. I have virgin TV downstairs, set top box connected by a cable which leads to the virgin media branded/fitted socket on my wall. --. He - 5270179. 29-12-2022 20:58 - edited 29-12-2022 21:00. Sometimes there is no wall box, just a trailing cable. I’ve also just noticed that I have an old VM wall socket from someone who had previously lived at my address, but it appears the cable had been cut prior to me moving here. Always assuming the cable will reach to the BT junction box of course. Options. #2. With a smaller OD than standard sockets, these fit between tightly spaced fasteners. • Using your TV remote push the Input, AV or Source button. Phone line - 5 mins. have just received my Quick Start Pack and there is no virgin media wall socket in the house, only a telephone connection. Options. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. Wall Socket. Depending on the age of the property the wall socket might be marked NTL or CATV or Cable TV etc. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Vonage 2nd line. 30-01-2023 13:36 - edited 30-01-2023 13:51. But I have actually managed to get through to the technical team over chat. I have the old virgin media wall socket. No outside box - cable through the wall to inside box - very old 20 years ago. That is a rooftop aerial outlet for Freeview TV. Tip Set up all of your kit within 12 hours to avoid any delay and get the services you haveI'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Shop spark plug sockets, 12-point sockets, square bit socket sets and more from top brands including Mastercraft and MAXIMUM. The answer is yes. Browse Virgin Media Virgin Media Community. 10; 0; 0; alexkay003. - All the cables for my TV, Virgin, Sky-tv are entering my property from the living room window. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. I followed the cabling out of the house and to the brown box - and it has been cut!This video will show you how to install a Virgin Media extension cable. Hi @Prgaraujo, thanks for your post, and welcome to the Forums and Virgin Media! I'm glad to hear you've got things up and running. We recently received our router and cables. Or should i use my old screw end cable with no supressor on it to connect to the old cabling coming in to the house that has the ASH-GISX101-VM01 supressor on it? Background: I had an engineer install virgin media broadband (M350) in the loft years ago and he never installed a wall box for some reason just ran a cable and terminated with a. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. Step 3: Plug in your Virgin Media Hub on the go-live date. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. The internal box should be oblong, square one are for phone. Use an 11mm spanner, or pliers, to grip the hexagonal part of the connector. No Virgin Media Wall Socket on 13-04-2022 14:08. Virgin Media; My Virgin Media; Shop; Help;. All I am aware of terminate the fibre inside your house though. I have checked the website and can't work out - 5361670. I need to book an engineer to install a Virgin media wall socket for my broadband but I can’t find an option on the app. 0, TP-Link Archer C8, TP-Link TL-SG108S 8. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. Don’t plug the power cable into a plug socket yet. We tried plugging the other cable (Ethernet?) into a wall socket but the router didn’t work. If you look into the back of your Hub, you'll see a port. Hi all, I have just moved in an apartment and received my Virgin Broadband kit, but i cannot find the virgin media socket, please help, thanks so much! Hi kcng_eddy, thanks for joining our help forums and welcome to the VM community. Joining in Options. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. wall socket. I have already arranged for my broadband to me switched to the new property as vm said its already present in the house but have no wall socket except a very old telecoms. plugging the router cable into the reason for slower speeds as theres no way of me plugging the cable directly into the virgin media wall socket. I would get virgin to do it. Crypto Plug the cables into the Hub. How deep should Virgin Media cables be? 1 to 6 inches. If you're happy for us to get this booked. your old TV kit We will start with step-by-step instructions on uninstalling your old kit. Push the white cable (from the old Hub) into the back of the new Hub. An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. Push the white cable with the black label into the Hub. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. When ordered it didn't say anything about needing a VM wall socket. on 12-01-2023 21:04. Tudor. I was never asked if I had a wall box. Solved: Hi, I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. ) Run the coax cable under the floor boards within a conduit or duct thing, to the new lounge. Buy Multimedia Sockets at Screwfix. My Virgin Media App. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. 0. Options. See if you can get connected. Hello sophieboulter1. Tudor. All forum topics; Previous topic; Next topic; 2 REPLIES 2. Turn any coax connection in your home into a high speed network drop. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Virgin cables must only be provided by isolated sockets provided by Virgin Media. Crazy! They must be made of money. Get the Hub ready by connecting the wires.